Refund policy
Anatello Gifts Return Policy
We want you to love your purchase! However, if you’re not completely satisfied, we’re here to help.
Returns
- Return Window: You have 30 days from the date of delivery to return your item.
- Item Condition: Returned items must be in the same condition as when purchased, with all tags attached. We understand that items may occasionally arrive damaged; in such cases, please reach out to us immediately so we can assist.
How to Return
- Contact Us: Please use our contact form on the contacts page here: contact
- Shipping Label: We’ll provide you with a return shipping label and the return address for your convenience.
- Packing and Shipping: Securely package the item and attach the provided label. Then drop it off at the nearest postal location.
Refunds
- Processing: Once we receive your item, we’ll inspect it and process your refund within 14 days.
- Refund Method: Refunds are issued to the original payment method. Please note, it may take a few additional days for your bank or card issuer to process the refund.
If you have any questions, feel free to contact us. We’re here to ensure a smooth and hassle-free experience!